QA Administrator

Categories: Administration Jobs
Location: Durban KwaZulu-Natal
Viewed: 23
Your AD will be tweeted to our 19000 Twitter Followers: Yes
Your AD may be placed on our Facebook Page ( 16000 Likes): Yes
Check with seller
Send Mail
Published date: September 20, 2021 Modified date: September 20, 2021

Description

A Quality Assurance Administrator position has become available with our client based in the Umhlanga area on a 3 - 6 month contract, to evaluate the quality and service provided to clients.

To provide support and guidance to our team to maintain the agreed service levels of quality and compliance.

To support the Manager: Quality Assurance in the compilation of reports and analysis of results

Quality evaluation

Service Excellence

Coaching

Treating Customers Fairly - TCF

Matric
FAIS accreditation would be an advantage.
2 years Quality Assurance experience or similar.
Fluent is Zulu, Tswana or Sotho
Experience working within a Claims. (Short Term, Mechanical Warranty or Life) or Policy Administration environment would be an advantage.
Experience in insurance industry or equivalent experience in a financial services/call centre environment.
Previous administrative, customer service call centre experience is required.
Must credit clear

More information

Contact seller

Send Mail


    Useful information

    • Avoid scams by acting locally or paying with PayPal
    • Never pay with Western Union, Moneygram or other anonymous payment services
    • Don't buy or sell outside of your country. Don't accept cashier cheques from outside your country
    • This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"

    Related Ads

    14094 USERS ONLINE

    Top
    Subscribe
    X

    Subscribe!

    Subscribe to get the latest listings, updates and special offers delivered directly in your inbox.